Hotel Residence des Arts * * * *

None really.

For the price, breakfast could have been included If you have a food allergy, like gluten, bring your own bread/crackers/biscuits. Gluten free food is virtually unheard of here.

Wireless Internet access didn't work when we first arrived and had weak signal strength. The staff was great in getting it to work but access was unreliable (sometimes it worked, sometimes it didn't).

Staff on (female and male) Saturday evening and Sunday morning were horrible, unhelpful and rude! Room was not clean when we arrived. There is some noise issues from Irish Pub patrons outside yelling and drunk at 2am in the morning. There are no real services provided. When we asked the man staffing the front desk on Saturday if he would call a cab, he was reluctant, rude and acted like it was a big bother! The Female on Sunday morning when we checked out was rude, abrupt and had a nasty attitude like she didn't want to be there and working there was beneath her.

Housekeeper "complained" about oppening the sofa bed everyday, and I did not unterstood why, if I reserved this room specially for that. Besides that just minor problems

Lift very tiny, luggage/buggy only.

A little noisy at night with downstairs pub. Hotel reception in opposite building. 'kitchen' facility not really adequate, eg. no kettle or bowls. Also not very clean.

It was a little hot in the rooms. .. .but we opened the windows. .. .. not a problem!

Too small closet needed a second chair a dresser for clothes would have helped no light in closet safe on the floor was hard to get to for us old people

Bathroom could have been a little more modern

The bed was not that comfortable especially for my boyfriend who is very tall. It would have be nice to have drawers to put my clothes in instead of just shelves in the closet. The closet was all the way I. The corner, and a little crowded and dark so I always had to pull everything out to see what to wear. Wash clothes/small towels would have been helpful. The door to the kitchen was broken so that would have been cool to have it fixed cause we probably would have used it more. Prices for the minibar listed, unless we missed that, would be nice as well, though it wasn't very expensive and nice to have at hand. I just like to know what I'm paying for and have it be obvious that we are paying for it. Although the majority of the staff were wonderful . .. with special mention of Alexander who was so wonderful to us, one of your female concierges was not so polite. And I hate to even mention that because we had such a great trip, but if someones job is to be a concierge, and provide services, it would seem they'd be a bit more readily willing and polite about it. After awhile I didn't even want to go in the villa to ask for anything cause I couldn't deal with the attitude we would get.

Air conditioning could be better.

Very small, stairs difficult to maneuver, elevator not accesible on our floor.

The location is very near to several bars and so was very noisy late at night.

Crappy tv channel selection - you need cable tv with language options other than french. Shower runs very hot and very cold, but did not stay one temperature.

- Noisy (garbage cleaners, people at night in the street)

Noisy street. Couldn't sleep before 5 am.

No real cons - the lift was small but manageable and sometimes the street was noisy but this would be the case in most central locations