Hotel Saint Vincent * * *

I was unable to be accommodated the first night in Hotel Saint Vincent and instead given a room in Hotel Lenox. This room was not so good, despite apparently being a 'superior double'.

No cons, just a small detail: in our room the wash basin was a bit on the small size, while there was enough space for allowing for a regular size one. ..

I stayed in the room of wheelchair's person. The room was comfortable. But I was worried about a sound of the opening or closing of the entrance door. I was afraid of that the floor of the bathroom was slippery

Rooms are on the small side. Price is also not cheap. ..

I was first put in a room that was not what I was paying for and kept bumping my head. There were no drawers or places to put my clothing. BUT when I asked, I was moved to a very satisfactory room.

There was some street noise both in the evening and early in the morning, but it was worth it to be near everything we wanted to see.

The tuyau of the shower was leaking and the shower window was not closing completely.

Duplex rooms are not good. Twenty steps up to bathroom. Halls need repairs to plaster.

Understaffed for the price

The shower with no tray and just a curtain a bit on the dangerous side. The curtain also got in the way whilst trying to use basins. The fruit salad at breakfast was not fresh, the liquid tasted like it was fermenting, advised waiter and did not eat. The gentleman at the front desk was quite impatient when asked questions.

Some peeling paint in bathroom, room is bit on small side, no elevator access to my room in particular

Some rooms have the bath on a separate floor.

No parking in front of hotel, no help of staff with lugagge

The staff is unhelpful and rude. At both our arrival and departure, the desk clerk sat at his desk and watched us struggle with our luggage without even getting up to hold the door. Although we booked and paid a month in advance, the desk clerk claimed the rate wasn't correct--voucher said breakfast was included, clerk said it wasn't. Given the depressing and shabby breakfast room, we wouldn't have wanted to eat there anyway and we didn't, but we felt we should at least have been credited for the cost of the breakfast since it was clearly printed on the voucher. We proposed that rather than reimburse us for the cost of two breakfasts, he should just forget the 12 Euros he wanted to charge us for the 3 waters we used from the mini-bar. At this suggestion he had what I'd have to call a "hissy" fit, gesticulating, throwing his arms up in the air. To make a long story short, we just paid the mini-bar fee and forgot about the breakfast charge but felt we had to warn other potential visitors about the nature of this hotel. It would be one thing if it were a bargain, but it charges as though it has actual services. We spent the last night of our stay at the Holiday Inn at Orly and that was a 5 star hotel in comparison! We cannot understand the positive reviews it gets on Tripadvisor--can't believe other people have had a more positive experience with this kind of staff. Also, we'd seen a beautiful brochure from the hotel and believe us, the hotel looks nothing like the photos therein.

Not a lot of closet/ storage space (an incentive to travel light?)

Our original room was one level up through the breakfast room. It had a tiny window and was tiny. We were later relocated to the room on the ground floor. For the price we were hoping we'd have much nicer rooms with better views and better locations within the building.

The bathroom shower door in 253 does not shut properly and the paint in the ceiling of the shower needs to be looked at. The quality of the towels does not equal high quality of bedding would include basic breakfast in room rate as appears cheap that same is charged piece by piece. painting around the lobby and entrance to eating area needs attention.

There is no parking garage and street parking was unavailable. We had to park in the underground public garage at a rate of 36 Euro a day.